• Miles Financial Pty Ltd is an Australian residential and commercial finance brokerage and lending advisory firm, established in July 2026.

    Company: Miles Financial Pty Ltd
    ABN: 81 692 465 544
    ACN: 692 465 544
    Australian Credit Licence: 389087
    Credit Representative Number: 578682
    FBAA Membership: M-362455

    Miles Financial operates within Australia’s regulated credit framework and is a member of the Finance Brokers Association of Australasia (FBAA), one of Australia’s professional associations representing finance and mortgage brokers.

  • At Miles Financial, we take your privacy seriously. When you provide us with personal, financial or credit information, we may use that information to understand your circumstances, provide credit assistance, arrange finance and deliver related services.

    We may also use your information to communicate with you about relevant products, services and opportunities, where permitted by law.

    To provide our services, we may need to share relevant information with third parties involved in your application or financial arrangements. This may include lenders, credit providers, credit reporting bodies, accountants, solicitors, conveyancers, valuers, insurers, government agencies, technology providers and other professional service providers. Some service providers may be located outside Australia.

    Where required, we may obtain and exchange credit information with credit reporting bodies and credit providers to assess your financial position, assist with your application and provide ongoing credit assistance.

    We may also communicate with you electronically and provide documents by email, secure online portals or other electronic means.

    Where a meeting or conversation is recorded, including by video or audio, we will use the recording only for legitimate business, compliance or application-related purposes and in accordance with applicable privacy requirements.

    By engaging Miles Financial and providing your information, you acknowledge that your information may be collected, used and disclosed for the purposes outlined above and in our formal privacy and consent documentation.

    For further information about how your personal information is used, contact us directly.

  • Our relationship doesn’t end at settlement. As part of our ongoing client service, we provide eligible settled clients with two years of complimentary Equifax ID & Credit Protect. The service helps you monitor your credit profile and protect your identity through credit reporting, monitoring and alerts for certain changes or activity associated with your credit file. It provides greater visibility over your credit health and helps you identify potential issues or suspicious activity sooner, adding an extra layer of protection well beyond your loan settlement. more info can be found at: https://www.equifax.com.au/personal/products/credit-identity-protect

  • We welcome all feedback, both positive and negative, as it helps us continually improve our service. Feedback can be provided directly to Jack on 0478 959 777 or at jack@milesfin.com.au.

    If you have a complaint, please contact Jack directly, preferably in writing, so we can work with you to resolve the matter. If we’re unable to reach a satisfactory resolution, you may refer your complaint to the Australian Financial Complaints Authority (AFCA), which provides consumers and small businesses with a free, fair and independent external dispute resolution service.

    AFCA Membership:
    Jack Russell — 121608
    Miles Financial Pty Ltd — 121573

    AFCA can be contacted on 1800 931 678 or through their website www.afca.org.au/